Question 1

What does The Overdue Office do?

Accepted Answer

We help individuals, sole traders and small businesses get their overdue bookkeeping and lodgements back on track — without lectures, judgment or complicated jargon.

Question 2

I've fallen years behind. Can you still help?

Accepted Answer

Absolutely. Whether you're behind by a few months or several years, we've helped clients get caught up and compliant again.

Question 3

Will you judge me for being behind?

Accepted Answer

Not at all. Life happens. Businesses get busy. Records pile up. We focus on solutions, not blame.

Question 4

How overdue is too overdue?

Accepted Answer

There is no such thing as "too overdue." The best time to start is now.

Question 5

What information do I need to get started?

Accepted Answer

Usually just access to your bank accounts, accounting software (if you have it), and any records you can find. Don't worry if everything isn't organised — we'll help.

Question 6

Can you catch up multiple years of bookkeeping?

Accepted Answer

Yes. We regularly complete catch-up bookkeeping for businesses that are months or years behind.

Question 7

Can you lodge overdue BAS statements?

Accepted Answer

Yes. We can prepare and assist with lodging overdue BAS and IAS statements.

Question 8

What if I've never used accounting software?

Accepted Answer

That's okay. We can help set up systems and bring your records into accounting software.

Question 9

My bookkeeping is a complete mess. Can it be fixed?

Accepted Answer

Almost certainly. We've seen everything from shoeboxes of receipts to businesses operating entirely from bank statements.

Question 10

Can you work with Xero, MYOB and QuickBooks?

Accepted Answer

Yes. We work with most major accounting platforms.

Question 11

Will the ATO fine me for overdue lodgements?

Accepted Answer

Every situation is different. We can help you understand your position and work with your tax agent to address outstanding obligations.

Question 12

Can you speak to the ATO for me?

Accepted Answer

We can assist with gathering information and work alongside your registered tax agent. If needed, we can recommend trusted tax professionals.

Question 13

I haven't lodged anything for years. Where do I start?

Accepted Answer

Start with a conversation. We'll review your situation and create a step-by-step plan.

Question 14

Will I owe a huge tax bill?

Accepted Answer

Not necessarily. Many business owners are surprised by the outcome once accurate records are prepared.

Question 15

How much does catch-up bookkeeping cost?

Accepted Answer

Costs vary depending on how far behind you are and the condition of the records. We provide clear pricing before commencing work.

Question 16

Do you offer fixed-price packages?

Accepted Answer

Yes. For many catch-up bookkeeping projects we can provide fixed-price quotes.

Question 17

Can I pay in stages?

Accepted Answer

Depending on the project, we may be able to offer payment plans.

Question 18

Can you tell me the cost before I commit?

Accepted Answer

Yes. We offer an initial assessment and will provide a clear proposal.

Question 19

Can you keep my bookkeeping up to date once we're caught up?

Accepted Answer

Absolutely. Many clients stay with us for ongoing bookkeeping and compliance support.

Question 20

Can you help me set up systems so I don't fall behind again?

Accepted Answer

Yes. We can implement simple processes and software to keep things manageable.

Question 21

Do you only work with overdue businesses?

Accepted Answer

No. We also provide ongoing bookkeeping services for businesses that want to stay on top of their finances.

Question 22

I've ignored letters from the ATO. What should I do?

Accepted Answer

You're not the first and you won't be the last. Contact us and we'll help you understand what's outstanding and what needs attention first.

Question 23

I'm embarrassed about how far behind I am.

Accepted Answer

Most of our clients felt exactly the same before reaching out. The hardest part is making the first call.

Question 24

Can I just pretend this never happened?

Accepted Answer

Unfortunately, no. But the sooner you tackle it, the more options you'll generally have available.

Question 25

What's the first step?

Accepted Answer

Send us a message or book a call. We'll listen, assess the situation and explain your options in plain English.

Question 26

What's the catch?

Accepted Answer

There isn't one. No lectures. No shame. Just fast, friendly help getting your books back under control.

Frequently Asked Questions

Getting Started

Bookkeeping & BAS

Tax & ATO Questions

Pricing

Ongoing Support

The Embarrassing Questions

And Finally

Ready to get started?